Every tech person I have had the pleasure of meeting who helps the church have been fantastic individuals. They love what they do, they are passionate about technology, and excited about being able to use that passion along with their passion for Jesus in such a tangible way.
Unfortunately most non-techies struggle to understand their world. And while cases of Red Bull or Mountain Dew are appreciated (and often required during very long/over-night projects) I have seen many ministries struggle to appreciate these people as best as they can. Here are some simple suggestions.
Encourage them to get involved in a tech community outside of your church. Most IT individuals are flying solo, and when they want to talk about the amazing new switch they put in, or how they just optimized the network infrastructure there is no-one around to get excited with them. Groups like the Church IT Round Table (CITRT) have local meet ups and active online communities ( LinkedIn | Twitter ) that allow the geeks of the church to unite. [Their national round table is April 18-20, 2012 in Texas and very cheap – $75 + travel/lodging].
Give them a personal gadget budget. I would encourage you to do this for staff or volunteer IT. It doesn’t need to be thousands of dollars. But a couple hundred dollars will let them get their geek on and to be honest, getting tech as a gift for an IT is as difficult as buying clothes for teenager.
Care for them spiritually. Working in IT can be extremely stressful and often times they are only noticed by the church at large when things break down. Consider this an encouragement to notice, appreciate, and care for them when things are going well. After all that means they are doing their job well.