For those of us who have been using web-based services for a while we know the joys associated with them. It is amazing to be able to access my content from anywhere across a number of deceives (laptop, phone, tablet), and to be able to have my data securely stored offsite for when a hard drive dies, or a phone gets stolen.
If you’ve been using these services long enough you can also understand the panic and frustration that occurs when the services become unavailable. It could be from a hurricane like storm knocking out a data center, it could happen when your internet provided does unexpected maintenance cutting your connection for hours, or when the site you are using doesn’t have the infrastructure to meet the demands upon it.
Of these three issues your service provider should be taking account of two of them. Freak storms and power outages can be addressed in part by having their servers hosted in diverse locations. A storm on the east coast won’t affect the northwest.
The most frustrating of these downsides is when you can access the service, but it is so slow or flaky that it is not functional. In our church world this generally will happen on Mondays as everyone is attempting to register the weekends activity and contributions.
At Fresh Vine we pride ourselves in knowing that when you need to access your site you can. Even at peak hours we strive to ensure that our services are always running well, and ready to serve you.
Photo by: cibomahto
