In our world how users interact with software is so important! It is one of the items we all like to talk at length about, user interface (UI). Working on the sales end of the business, early in the conversation with a new prospect the subject will always come up as to why they are in the market for new Church Management Software? The answer is always, our system is old and clunky, it is not web based, it is difficult to use or it is not easy on the eyes. Without a well planned and designed system the customer is complaining about a poor User Interface.
Sunday morning experiences have the same dynamics at play that we deal with in developing our User Interface. What is it like for members or visitors to walk into your church prior to worship services? Are there staff or volunteer leaders available to help direct people and meet the needs? Or is it assumed that people have and will find their way. Without checking how visitors to your church are experiencing the space you may be offering a ‘clunky’ experience.
How to Enhance the Sunday Experience
Parents with children that are participating in programs during the service from nursery to high school have special needs. Parents want the peace of mind that their child is safe, and secure while separated from them in worship times. Has the church set policies in place for background checks on volunteers working with children? How assured can parents be that their child will only be released from the preschool and younger programs to an authorized adult?
A well designed Children’s Check In program will enhance the Sunday Morning experience for all parents. The User Interface must be fast, simple, and secure to put the parent at ease! We all hold a disdain for waiting in long lines that seem to exist to only get in our way (like waiting for the TSA at the airport). Fresh Vine Child Check In is fast and is based on the last 4 digits of your phone number (Home or Cell). Select who you are, who are you checking in, and do they have a bag? All the data is pulled from the Roster, and the labels are printed in seconds. A child label, a bag label, and the adult ticket all cross referenced and a unique numeric code assigned by Fresh Vine each week for security. Fresh Vine also gives the Church Leaders the ability to filter through the entire church roster to make sure that all background checks are up to date!
So is your Church Management Software helping your Sunday Morning Experience with a great User Interface or are you telling the world that you are “old and clunky”?
